Festive Period Terms & Conditions

These Terms & Conditions apply to all bookings made for the festive period 24th November to 24th December. By confirming a booking during this period, you agree to the following terms:

1. Deposit Terms

• A non-refundable deposit of £10 per person is required to secure all festive bookings.

• Bookings are not confirmed until the deposit has been received.

• The deposit will be deducted from your final bill on the day of your visit.

2. Cancellation Policy

• Cancellations made 10 days or more before the booking date will not incur any further charges and deposits may be returned.

• Cancellations made less than 7 days before the booking may be charged the full menu price per person if we are unable to rebook the table. 

• No-shows on the day can be charged the full menu price per person, management reserve all rights.

3. Arrival Time

• Please arrive at the agreed booking time. Tables will be held for 15 minutes after the scheduled time, after which the table may be released and the deposit forfeited.

• Late arrivals may result in a reduced dining time or menu availability.

4. Pre-Orders

• Pre-orders are required for all festive bookings and must be submitted no later than one week before your booking.

• If pre-orders are not received on time, we cannot guarantee availability of menu items and may provide a reduced or set menu.

• In the event that we are unable to obtain a pre-order from you - your booking may be cancelled and deposits forfeited.

5. Amendments

• Any changes to the number of guests must be communicated at earliest convenience, but no later than 3 days before the booking.

• Reductions in guest numbers made after this time will result in the loss of the corresponding deposits and may be charged in full if food has already been prepared.

• Increases in numbers will be subject to availability.

6. Dietary Requirements

• Please inform us of any allergies or dietary requirements at the time of booking or within your pre-order and we will do our best to accommodate.

7. General

• Festive menus and offers are subject to availability and may change without prior notice.

• Management reserves the right to refuse service or entry to any party not complying with these terms.

 

We look forward to celebrating with you!